COMMUNITY INFORMATION

Is a Photo ID required to tour an apartment?

Yes, at least one prospect in the group over age 18 must provide a government issued photo identification prior to viewing an apartment.

The application fee is $90 per person over the age of 18.

How much is the administration fee?

The administration fee is $200 per apartment home.

How much is the pet fee and pet rent?

$300-$400 Pet Fee (per pet)

$30-$40 Monthly Pet Rent (per pet)

There is no charge for ($0) for an Assistance Animal Accommodations Request.

Prices above are based on FIDO score results.

Pet profiles are active for one year upon completion.

What is included with the rent?

Our rents include cable and high speed internet in every apartment home. However, the property does offer an all-inclusive package that will allow for you to include the electricity and water and sewer. Additional rates do apply.

Can I pay my rent online?

You can pay your rent online along with enter work orders online through your online resident portal.

What are your income requirements?

A minimum gross monthly income of 2 ½ times the monthly rent is required. Documentation must be provided to verify all forms of income stated on the rental application. 

ID Verification

The following will be considered acceptable forms of identification and must be verified by all lease signers prior to keys being issued to the premises: Driver's License, ID card issued by a federal, state or local government or a US Military ID or dependent card. This community utilizes an identity verification service. The service may contact you via text, email or phone to verify your identity as part of the application process. 

Do you require renters insurance?

Yes, a customized link will be sent at the approval of your application. We offer the convenience of including the cost of renters insurance with your monthly rent or you can provide your own 3rd party policy. Requirements are detailed in the link you will receive after your application is approved.

How are emergency repairs taken care of?

• We offer 24/7 emergency maintenance service. Call our office number at 336-882-7000 and it will prompt  for after hour emergencies. After hours emergencies include :
  • Fire. Call 911 First.
  • Electrical or gas failure of any nature.
  • Any water leak or sewage backup.
  • No heat or air conditioning (for safety reasons, we cannot work on outside units after dark or during inclement weather).
  • Refrigerator not working.
  • Range/Oven not working properly (weekends only).
  • No hot or cold water.
  • Toilet stopped up - if apartment has just one.
  • Overflowing Commode where there may be property damage.
  • Malfunctioning exterior door hardware or window if on 1st floor.
  • Smoke detector batteries will be changed up until 7 pm.
  • Severe weather that causes damages to doors, locks or windows, etc.
• You are also able to place non-emergency maintenance requests online through the resident portal 24/7.

Do you have a Preferred Employers Program?

Yes, we offer exclusive savings to applicants who work for select area employers.  Click here for the list of current participating companies.